Shipping Policy

Last Updated: June 2026

 

Thank you for shopping with Wonica Labs. We are committed to processing and shipping your order as quickly as possible.

Order Processing

Orders are typically processed within 3–5 business days after payment has been received and verified.

Orders are processed Monday through Friday, excluding weekends and major U.S. holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Shipping Locations

We currently ship within the United States.

At this time, we do not offer international shipping.

Estimated Delivery Times

Standard Shipping: 7–15 Business Days

Please note that delivery times are estimates and are not guaranteed. Shipping carriers may experience delays that are outside of our control.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number so you can monitor your shipment's progress.

Please allow up to 48 hours for tracking information to become available after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered and the order has not yet shipped, please contact us immediately at support@wonicalabs.com.

We cannot guarantee address changes once an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

Wonica Labs is not responsible for packages lost, stolen, delayed, or damaged by the shipping carrier.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly and check with neighbors, household members, or your local post office.

We will gladly assist you in locating your shipment whenever possible.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos of the damaged item and packaging

We will review your claim and work toward a satisfactory resolution.

Order Changes and Cancellations

We begin processing orders quickly to ensure fast delivery.

For this reason, order changes or cancellations cannot be guaranteed once an order has been placed.

If you need assistance, please contact us as soon as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team:

Email: wonicalabs@gmail.com

Thank you for choosing Wonica Labs.